Refund Policy
Scope and Applicability: This policy outlines the terms under which CAPEASY SOLUTIONS with Udyam Registration number- UDYAM-GJ-01-0441612 ("CapEasy") handles refunds and cancellations for payments made through our payment gateway. It is applicable to all transactions unless explicitly overridden by terms stated in a separate agreement or contract.
No Refund Policy: CapEasy operates a strict no refund policy. Once a payment is processed through our payment gateway, it is deemed final and non-refundable. This reflects the nature of the consulting services provided, which involve significant professional effort and resources.
Requesting a Refund: Clients must contact us within seven (7) days of the transaction, provide a valid reason and necessary evidence, and comply with any additional requirements to process a refund.
Processing Refunds: Approved refunds are processed within 30 days via the original payment method, unless otherwise agreed.
Cancellation Terms: Clients may cancel services by providing written notice to finance@capeasy.co.in within 24 hours of initiating payment. Cancellations made after this period may be subject to terms outlined in the respective service agreement.
Cancellation Consequences: Cancellations accepted within the 24-hour window are processed without penalties; however, cancellations after this period may incur charges or obligations as specified in the service agreement.
Amendments: CapEasy reserves the right to amend these policies at any time. Changes will be effective immediately upon posting on our website.
Contact Information: For queries regarding refunds or cancellations, please contact our finance department at finance@capeasy.co.in.
This combined Refund and Cancellation Policy ensures clarity and fairness in CapEasy’s transactional processes, aligning with our commitment to integrity and client satisfaction.